Returns and Exchanges
Thank you for shopping with us. We value your satisfaction and aim to make your shopping experience enjoyable. If you have any questions or concerns about our return and exchange policy, please contact our customer service team at neanikosapparels@gmail.com
Returns and Exchanges Policy
We strive to provide you with high-quality products and exceptional service. To ensure your satisfaction, please review our Returns and Exchanges Policy:
- No Returns or Exchanges (Unless Fault Lies with the Store): We regret to inform you that we do not accept returns or exchanges on any items, except in cases where the fault lies with our store. This includes but is not limited to sizing issues, change of mind, or dislike of the item.
- Faulty Items: If you receive a defective or damaged item, please contact us immediately. We will assess the situation and, if the fault is determined to be with our store, we will provide further instructions on how to proceed.
- Condition of Returned Items: Any items returned to us must be unused, unworn, and in their original packaging with all tags attached. We reserve the right to refuse returns or exchanges if the items do not meet these conditions.
- Return Shipping: Customers are responsible for the cost of return shipping unless otherwise stated by our customer service team.
- Refunds: In the event that a refund is approved due to a fault on our part, refunds will be issued to the original payment method used for the purchase. Please allow 10 business days for the refund to reflect in your account.
- Contact Us: If you have any questions or concerns regarding our Returns and Exchanges Policy, please don't hesitate to contact our customer service team.
By shopping with us, you agree to adhere to the terms outlined in this policy. Thank you for choosing Neanikos Apparels. We appreciate your understanding and support.